ADA July 13, 2000 
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NEED TO KNOW

07-13-00

 

 
 
 
   
 

(E) THANKS FOR JOINING US.

THE ADA- AMERICANS WITH DISABILITIES ACT IS FAIRLY NEW- IT’S ONLY BEEN IN PLACE TEN YEARS-

BUT IT’S CHANGED THE LIVES OF THOUSANDS OF PEOPLE IN OUR COMMUNITY-

THE ACT- BACKED BY THE U-S DEPARTMENT OF JUSTICE- IS A STEP FORWARD FOR THOSE WITH DISABILITIES- BUT WHO’S KEEPING IT ENFORCED?

AND IF IT’S THE LAW- WHICH IT IS--- WHY ISN’T EVERY PUBLIC PLACE ACCESSIBLE TO THE DISABLED?

((sarah @ 25:59))

Sarah Gilmour/Public Interest Attorney: "The issues now are the same as ten years ago. And I think we sat back on our haunches or on our wheels and said, ‘we’ve got it made now.’ Well, we don’t have it made."

(E) THE ADA WAS PUT IN PLACE TO PROHIBIT DISCRIMINATION- ON THE BASIS OF DISABILITY IN ALMOST ALL WALKS OF LIFE:

 

YOU CAN FIND THE ADA IN FORCE IN STATE AND LOCAL GOVERNMENT AND THE UNITED STATES CONGRESS—

THE ADA PROTECTS EMPLOYMENT RIGHTS-

QUALITY OF L IFE ISSUES – LIKE PUBLIC ACCOMODATIONS - REST-ROOMS AND PARKS

PLACES OF BUSINESS-

IT ALSO ENSURES YOUR RIGHT TO PUBLIC TRANSPORTATION AND TELECOMMUNICATION SERVICES.

 

IN 19-92 THE ADA WAS JUST TWO YEARS OLD---IT WAS THEN THAT WXXI NEWS FIRST DECIDED TO TRACK THE ACT---SEE HOW IT WAS PLAYING OUT IN ROCHESTER-AND WHETHER IT WAS BEING IMPLEMENTED.

NOW---AT THE 10 YEAR ANNIVERSARY OF ADA—WXXI GOES BACK TO 1992 AND FORWARD TO Y2K—WITH A ANOTHER CHECK UP ON ADA.

HERE IS "NEED TO KNOW’S" GARY WALKER .

((***PKG***))

 

(((tape one 00:02:28:06 Sherry exits van – use nat of buzz))))

V/O THIS IS SHERRY SHAW – YOU FIRST MET HER ON THIS PROGRAM

8 YEARS AGO

(((((Reports tape around :00:04:19:20 exiting van )))

SHERRY WAS BORN WITH SPINABIFEDA AND HAS BEEN IN A CHAIR SINCE SHE'’S BEEN 13

((((Tape 3 00:11:35:01 Theresa & Kris coming towards camera))))

V/O THIS IS THERESA CARROLL AND HER WORKING DOG KRIS

((((Reports tape around 00:02:29:00 Theresa & achillers))))

V/O THAT’S TERESA 8 YEARS AGO WITH HER DOG ACHILLES – WHO JUST RECENTLY DIED – THERESA IS QUADRIPELIGIC – THE RESULT OF A SPINAL CHORD INJURY IN 1985

(((Reports tape 00:15;32:23 Me & girls rolling up Monroe)

8 YEARS AGO THERESA AND SHERRY ASSISTED US IN TESTING A PIECE OF THE AMERICANS WITH DISABILITIES ACT – WE SET OUT TO SEE HOW ACCESSIBLE PARTS OF OUR AREA WERE FOR THOSE IN WHEELCHAIRS

((((Reports tape aournd 00:18:24:23 find a shot of 3 of us that match the dissolve point in Tape 2 around 00:28:41:10))))))

(during dissolve take this v/o) V/O NOW WITH THE ADA 10 YEARS OLD WE DECIDED TO TEST AGAIN FOR IMPROVMENTS

((Tape one – shot of HSBC BANK – DISSOLVE TO Reports tape 00:15:20:09 same shot of the Marine Midland sign))))

V/O WE BEGAN OUR TEST 8 YEARS AGO AT WHAT WAS THE VALLEY BRANCH OF MARINE MIDLAND BANK ON MT. HOPE AVENUE. THE ACCESS WAS SHARED WITH TRAFFIC USING THE ATM AND AUTO TELLER IN THE BACK

(((Reports tape around 00:14:53:00 – pix of cars, road and door"))))

V/O BACK THEN, SHERRY USED A NON MOTOROIZED CHAIR – AND TRY AS SHE MIGHT – SHE COULDN’T GET INTO THE ACCESS DOOR

((((((((NATS – Reports tape 00:14:53:29 I’m not faking it, – it’s too heavy"

(((((Reports tape 00:15:24:01))))

V/O SHERRY DID GET INTO THE FRONT DOOR – BUT BARELY

V/O WE ASKED MANAGEMENT ABOUT IT (Show me walking in and asking manager about it

((((Nats -Reports tape 00:16:06:02 use whole bit of me asking manager about it)))

V/O THEY SAID THEYWEREWORKING ON IT – AND THEY HAVE

V/O NOW THE BANK IS HSBC – AND THE ACCESS IS THR0UGHT THE FRONT DOOR

(Tape one use two shots – one, 00L05:56:16 Sherry comes to door and opens it – NATS – "that’s not bad " cut ot 00:06:59:08 Sherry enters with us on inside))))

V/O WITH ROOM TO SPARE . SHERRY GAVE THE BANK HIGH MARKS FOR MAKING OTHER THINGS ACCESSIBLE

(BITE –tape one 00:06:40:11 "(looking at phone) "nice and low, theres even a semi low spcae to , you know, sign your check or whatever. I like that"

V/O WIDER DOORS – LOWER HANDLES AND A DEEP VESTIBULE MADE FOR EASY ACCESS

(((BITE TAPE ONE 00:07:39:13 "Wonderful, Much improved"

(((Reports tape 00:16:23:29)))

V/O ‘YEARS AGO – THE CORNER OF ELMWOOD AND MT. HOPE WAS THE SITE OF THE HEART ASSOCIATION – WHICH WAS INACCESSIBLE – EVEN WITH THIS ELABORATE RAMP

(Reports tape 00:16:40:21 (SHERRY STRUGGLING " It’s too steep"

(((((there’s CVS b’roll on tape one))

v/O TODAY – THE BUILDING IS GONE AND CVS BUILT A PHARMACY THERE

(Tape one 00:13:46:01 She enters store – 00:15:24:00 "God, these doors are wonderful!"---cut to 00:15:48:00 "This is really cool" GW So this is getting high marks too?" Sh: "Oy yeeah, this is very high marks for me, in fact this is one of the few I’ve seen like this GW: We’ll let’s go in and get a drink" Sh: "okay")))

V/O WIDE DOORS AND WIDE AISLES MADE SHOPPING EASY FOR SHERRY

(((Tape two around 00:20:15:00)))

NOW IT WAS TIME TO HOOK UP WITH THERESA – WE PICKED THE SITE OF THE OLD GENESSEE FOOD COOP AND THE SITE OF THE NOW LONG GONE "GOOD COMPANY" STORE

V/O LET’S GO BACK EIGHT YEARS AGO AND LET THE TAPE ROLL

(Reports tape 00:17:41:00 – Note: Take the audio and video vignette, it’s short

V/O AND HOW IS IT TODAY – THE COOP IS GONE AND THE GOOD COMPANY IS NOW FIREHOUSE 15 - AN ARTS AND CRAPTS STORE

(((Tape 2 00:21:34:00 GW: "okay, different name, same step." T – yep, S, Yep"

V/O A LOT OF BUSNESSES HAVE CHANGED IN 8 YEARS – BUT THE BUILDINGS ARE STILL THERE - AND SO IT WAS OFF TO OUR NEXT STOP --- STARBUCKS – EIGHT YEARS AGO IT WAS SHELTER GOODS – AND IT WAS UNACCESSIBLE

((reports tape 00:17:50:20 ---BUTT TO 00:18:14:25 GW "You’re in non complience with the law "I’m afraid that’s so"

((((TAPE TWO 00:30:25:21 VIDEO OF GIRL UP THE RAMP)))

V/O TODAY – A NEW RAMP AND WIDE DOOR MAKE STARBUCKS ACCESSABLE - EVEN TO THERESA – WHO CANNOT OPEN THE DOOR WITHOUT THE HELP OF KRIS

(Tape two 00:33:19:25 to 00:35:26:27 PLEASE EDIT A VIDEO MONTAGE OF STRAP AND DOG OPENING DOOR – IT’S WAY COOL STUFF)

V/O THERESA CARRIES A HOOK ON A NYLON STRAP WITH HER AND – WELL – LET THERESA AND KRIS SHOW YOU THE REST

V/O OUR NEXT DESTINATION? WELL, HOW ABOUT LUNCH AT ALLADINS? 9 YEARS AGO – THAT WAS IMPOSSIBLE

(Reports tape around 00:18:34:00 (Can’t get in – mee enteting and talking to owner "Youknow your’ not in complience withlawy?" Aladin: "Acutally that’s what we’re doing right now"))

V/O THE OWNER SAID HE WAS ADDING A DISABLED ACCESS BATHROOM AND STREET ENTRANCE

(Tape 3 - 00:38:555:10 Sherry enters: ‘doors to bad, weight wise (in vestivbule) "this is gonna be fun"

00:39:33:06 (checking out Bathroom) "You could throw a party in there"

V/O THE RESTURANT HAS ONE TABLE ACCESSIBLE TO THOSE IN WHEELCHAIRS – IT WAS CRAMPED, STILL SHERRY THOUGHT THE RESTURANT MADE A GOOD EFFORT

(((TAPE 3 00:39:58"27 "I’t’s an improvement I’m dissappointed to see only one table, but we can get into the doors. The doors are light, wide,theiyr’ huge. Iwas in the bathroom it is accessible to the n’th degree, I love it , I’m really pleased"

V/O THERSA WAS NOT SO PLEASED

((Tape 3 00:42:59:07 T enters – gets stuck in vestibule"

V/O THERESA’S CHAIR IS LARGER AND HARDER TO MANUEVER THAN SHERRY’S – AND THESE MAGAZINE RACKS
(((Tape 3 around 00:46:14:03 shot of racks)))

V/O MADE ALL BUT IMPOSSIBLE FOR HER TO GET IN. ONCE INSIDE – THE LONE TABLE FOR THOSE IN WHEEL CHAIRS WAS NOT A HIT

((((Tape 3 00:44:06:02 ‘I mean, there’s no room for my dog, if I came with somebody who used a chair, where they gonna sit? And plus if looks like it’s the waiting area for people coming in. You’re right by the door and the bathroom.’

V/O BOTH SHERRY AND THERESA POINTED OUT A SOLUITION –

(((TAPE 3 00:43:55:28 "I mean what would it take ot remove that stair and put in a ramp? (pan to step) "and you’d have additional seating"

V/O WHICH BRINGS US TO THE POINT OF THE ADA – AGAIN ACCESSIBLITY IS OFTEN A GAME OF INCHES

(((TAPE 3 has a lot of b roll of monoe, steps, ramps and doors to use here)))

ANDON MONROE AVENUE – MANY STORES AND RESTURANTS ARE INACCESSBILE DUE TO A FEW INCHES OF CONCRETE – A STEP LIKE THIS PREVENTS ACCESS – STILL MUCH HAS CHANGED – MANY OF THE STEPS OF 8 YEARS AGO, ARE NOW RAMPS LIKE THESE

AND MUCH HAS CHANGED ON STREET CORNERS IN THE 8 YEARS SINCE WE DID OUR FIRST TEST -- FOR EXAMPLE – HERE’S AN OBERVATION FROM 8 YEARS AGO

((((Reports tape 00:19:18:25 -- hold on ruler shot near curb and dissolve to new S

(((((the standup picks up from the ruller shot to me saying how it’s changed and it means T no longer has to take a chance in the street – and can use the sidwalk like everyone else)))) SO>>>>

((((finishe with a dissolve from thresa rolling down street in old package to a dissolve of her at tape 3 00:48:31:23))))

(G) EIGHT YEARS LATER—A LOT OF CHANGES- AND YET, NOT AS MANY AS YOU WOULD EXPECT.

I’M GARY WALKER, YOU’RE WATCHING "NEED TO KNOW"- JOINING ME IN STUDIO ARE TERESA CARROLL AND SHERRY SHAW-

*TALK POINTS …

(G) IF YOU WOULD LIKE TO PARTICIPATE IN THIS DISCUSSION- JUST LOG ONTO OUR WEBSITE—WXXI DOT ORG—CLICK ON THE COMMUNITY ICON AND FOLLOW THE NEED TO KNOW LINKS-

THERE- YOU CAN ALSO READ A TRANSCRIPT OF THIS PROGRAM.

PAGE 6

(E) THE AMERICANS WITH DISABILITIES ACT SERVES TO PROTECT THE CIVIL LIBERTIES OF ALL AMERICANS- INCLUDING THOSE WITH PHYSICAL, MENTAL AND LEARNING DISABILITIES.

AS YOU SAW EARLIER- MUCH HAS CHANGED AS A RESULT OF THE LAW- "NEED TO KNOW’S" MATT CUMMINGS REPORTS THAT THE LAW CONTINUES TO CHANGE ROCHESTER, EVEN TODAY---

((***PKG***))

Sarah Gilmour: "But it took me until this year to realize this is a civil rights law that nobody recognizes as a civil rights law."

REPORTER: AS GARY SAID, MEASURING THE ADA IS OFTEN A MATTER OF INCHES. FOR SARAH GILMOUR, IT’S A MATTER OF ATTITUDE.

Sarah Gilmour: "If we could eliminate attitudinal barriers, the physical barriers would come down too. I often ask people if they would approach something the same way if they were excluding someone of color or someone of a different religion? Instead of just excluding somebody because they have a disability. And often times that makes them recognize people with disabilities are people."

REPORTER: GILMOUR IS A SENIOR ATTORNEY FOR THE PUBLIC INTEREST LAW OFFICE OF ROCHESTER. SHE IS ALSO PHYSICALLY CHALLENGED. SHE HAS REQUIRED USE OF A WHEEL CHAIR SINCE SHE WAS 20 BECAUSE OF RHEUMATOID ARTHRITIS. IN HER WORK GILMOUR TARGETS ORGANIZATIONS THAT FAIL TO COMPLY WITH THE AMERICANS WITH DISABILITIES ACT.

Sarah Gilmour: "It’s very necessary to have the ADA because left to their own devices, people are not going to make things available and accessible to people with disabilities out of the goodness of their hearts. If we had to rely on people’s good will, we would regress quickly. >>Butt to (28:37) The issues that we faced 10 years ago are the same issues that we face today. And basically they are independence, integration and self-determination. And that’s the purpose of the ADA; to meet those criteria."

REPORTER: AS YOU SAW EARLIER, ROCHESTER’S LANDSCAPE CONTINUES TO BECOME MORE ACCESSIBLE TO Its DISABLED CITIZENS. BUT THAT CHANGE OFTEN COMES ABOUT THROUGH LITIGATION, WITH ATTORNEY’S LIKE GILMOUR TAKING BUSINESSES TO COURT TO FIGHT FOR THE RIGHTS OF DISABLED AMERICANS OUTLINED IN THE ADA.

FOR EXAMPLE, GILMOUR’S OFFICE WAS SUCCESSFUL IN A LAWSUIT AGAINST THE VILLAGE GREEN BOOKSTORE WHEN IT WAS ON MONROE AVENUE, FORCING THEM TO INSTALL RAMP ACCESS TO THE FIRST FLOOR ENTRANCE, WIDENING AISLES AND CREATING RESERVED PARKING FOR THE DISABLED. IT ALSO WON A SUIT AGAINST THE EMPIRE BREWERY.

Sarah Gilmour: "It turned out that the restaurant was a beautiful restaurant. It is a beautiful restaurant. But the entrance for people in wheel chairs was by a backdoor by a dumpster. And we were successful in getting them to put in a ramp, which really fits in well with the overall design of the building."

REPORTER: THE PUBLIC INTEREST LAW OFFICE OF ROCHESTER HAS TWO LAWSUITS PENDING. ONE IS OVER ALLEGED DISCRIMINATION AGAINST THE STRATHALLEN HOTEL WHERE GILMOUR SAYS AN EMPLOYEE WAS TERMINATED ONCE THEY WERE DIAGNOSED WITH MULTIPLE SCLEROSIS. THE OTHER IS AGAINST THE RTS BUS COMPANY FOR THEIR ALLEGED FAILURE TO PROVIDE TIMELY SERVICE TO DISABLED RIDERS. SHE SAYS THE LAW REQUIRES THE BUS COMPANY TO PICK DISABLED RIDERS UP AT THEIR HOMES IF THEY CALL AHEAD AND TO BRING THEM HOME.

Sarah Gilmour: "If I called today, I should have a ride tomorrow. In Rochester, the Transit Authority requires people to call two weeks ahead. They have established waiting lists, which are illegal. They don’t have the capacity to provide rides to the people who request them."

REPORTER: BUT IN AN AGE OF POLITICAL CORRECTNESS, GILMOUR GOES BACK TO HER EARLIER STATEMNT. IT’S ABOUT ATTITUDE MORE THAN ITS ABOUT LAW.

 

Sarah Gilmour: "I think that business people see it as just a hassle and not paying off. And the rest of the population I find there is a very paternal attitude toward people with disabilities. And it’s an attitude of don’t worry we’ll take care of it. Unfortunately that leads to things such as access being through a kitchen in a restaurant instead of the front door with everyone else.

REPORTER: GILMOUR SAYS HER OFFICE RECEIVES 6 COMPLAINTS A YEAR ON AVERAGE FROM DISABLED RESIDENTS. THOSE COMPLAINTS RANGE FROM EMPLOYMENT ISSUES TO ENTRANCE AND BATHROOM ACCESSIBILITY. WHEN SHE GOES TO INVESTIGATE THOSE COMPLAINTS, THE RESPONSE FROM AREA BUSINESS OWNERS IS USUALLY THE SAME.

Sarah Gilmour: "Usually they say it’s too expensive. And I think that’s a real myth around access because it isn’t that expensive to knock out a step or put in a ramp or widen a door to a bathroom. But you’re often dealing with business people who don’t see it as a normal expense that they’ve budgeted for."

REPORTER: HER FIRST LEGAL TACTIC IS EDUCATION AND NEGOTIATION. THAT INCLUDES EDUCATING LOCAL PUBLIC OFFICIALS. AND THAT’S WHERE PEG O’BRIEN COMES IN. SHE IS THE MONROE COUNTY ADA COMPLIANCE OFFICER, CHARGED WITH MAKING SURE ALL COUNTY FACILITIES ARE UP TO ADA REQUIREMENTS. PUBLIC FACILITIES LIKE FRONTIER FIELD.

Peg O’Brien: "It is difficult to make sure that everybody, right down to the person who screws an item to the wall and has to put it at the right height or whatever, that they all understand that this one has to go in at an accessible height or whatever. Because to go back afterwards and make corrections is something that gets on everyone’s nerves."

REPORTER: O’BRIEN AGREES WITH GILMOUR ABOUT THE RELATIVELY LOW COST OF COMPLIANCE FOR BUSINESS OWNERS. AND EVEN SAYS THERE’S A LOOPHOLE THAT ALLOWS BUSINESSES THAT CAN’T AFFORD THE CHANGES TO REMAIN IN NON-COMPLIANCE. HOWEVER, SHE SAYS IF THAT’S THE CASE, THE OWNERS SHOULD MAKE OTHER ARRANGEMENTS TO PROVIDE SERVICE.

Peg O’Brien: "Because otherwise in a sense they are discriminating if their service can be provided in another method in a website or some other way. Home delivery or something. Then they should be doing that."

Sarah Gilmour: "And I think that’s the key to the ADA, is not that we want to be carried through a kitchen or that we want to have somebody do something for us, but that we want to be able to do it ourselves."

 

(G) THE BOTTOM LINE IS THIS—IF YOU DO NOT COMPLY WITH THE A-D-A—YOU’RE BREAKING THE LAW- SO WHY THE CONTROVERSY.

I’M GARY WALKER, YOU’RE WATCHING "NEED TO KNOW"- JOINING ME IN STUDIO ARE BRUCE DARLING- THE EXECUTIVE DIRECTOR OF THE CENTER FOR DISABILITY RIGHTS- AND TODD ECKART- THE EXECUTIVE DIRECTOR FOR RCIL- ROCHESTER’S CENTER FOR INDEPENDENT LIVING.

GENTLEMEN:

***TALK #2***))

G) MANY THANKS TO OUR GUESTS –

AND FOR YOU AT HOME- PLEASE FEEL FREE TO CONTACT US CONCERNING MATTERS OF THE ADA--

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THAT’S NEED TO KNOW FOR THIS WEEK—THANKS FOR JOINING US.